Replacement double-glazed and triple-glazed units, made to measure for UK retrofit. Configure your unit below: choose glass type, cavity width, gas fill (argon or krypton), performance options (low-E, acoustic, safety), and frame compatibility. Get an instant price, save your configuration, and order online — typically dispatched within 5 working days.

Every unit is manufactured to BS EN 1279 and supplied through our FENSA-registered network. If you're not sure of the spec, our glass calculator recommends one based on your window's current performance and the room it sits in.

Energy-Rated Glass Units — U-Values, WER Classes, and the UK Specification Stack for Thermal Performance

Energy-rated glass units are sealed insulating glass assemblies whose thermal performance is calculated to BS EN 673 and, in a whole window, rated against the British Fenestration Rating Council (BFRC) Window Energy Rating (WER) scheme — a U-value in W/m²K plus a class from G up to A++. This page covers the specification predicates that drive thermal performance — low-E coatings, gas fills, warm-edge spacers, cavity widths, frame Uf-values — how they combine to meet Approved Document L 2021 for replacement glazing, and where the cost-benefit lines fall between standard double, A-rated double, and triple glazing for UK projects.

Specification predicates buyers compare on

The attributes below are the buyer-intent predicates we see most often in trade enquiries, building-control submissions, and architect specifications. Use them to compare like-for-like — a Ug figure quoted in isolation is not directly comparable to a Uw figure.

Predicate Typical range Where it matters
Centre-pane U-value (Ug, W/m²K) 1.0 – 1.2 double low-E argon; 0.5 – 0.7 triple low-E argon Glass-only comparison; BS EN 673 calculated
Whole-window U-value (Uw, W/m²K) 1.2 – 1.4 A-rated double; 0.8 – 1.0 triple in good frame Approved Document L compliance; SAP calculation input
Window Energy Rating (WER, BFRC) A++ / A+ / A / B (compliance band B+ for Part L) Consumer-facing label; trade promotion; FENSA certificate
Low-E coating type Soft-coat (Pilkington Optitherm, SG Planitherm); hard-coat (Pilkington K) Soft-coat for sealed units; hard-coat for secondary / toughened
Cavity gas fill Argon 90% (standard); krypton (premium narrow cavity); xenon (rare) Drives Ug; argon = 16 mm optimum; krypton = 10–12 mm optimum
Cavity width 12 mm krypton; 16 mm argon double; 18–20 mm argon triple Convection optimum; narrower or wider degrades performance
Warm-edge spacer Swisspacer Ultimate, Edgetech Super Spacer, Thermix TGI Edge psi-value; condensation resistance at perimeter
Solar factor (g-value) 0.50 – 0.65 standard low-E; 0.30 – 0.45 solar-control Passive solar gain trade-off; overheating risk in south elevations
Light transmittance (LT%) 70 – 80% standard low-E; 50 – 65% solar-control Daylight quality; affects BREEAM Hea 01 and SAP daylight credit
Frame Uf-value (W/m²K) 1.0 – 1.4 uPVC; 1.6 – 2.2 thermally-broken aluminium; 1.0 – 1.3 timber-aluminium clad Whole-window Uw — frame is 25–30% of the area
Air permeability class (BS EN 12207) Class 3 minimum; Class 4 for passivhaus Air leakage L-factor in BFRC index; affects Approved Document L1B
Approved Document L 2021 compliance Uw ≤ 1.4 (replacement) or WER ≥ B; Uw ≤ 1.2 (new build) Building Control sign-off; FENSA self-certification

Where the spec lands — retrofit, new-build, and heritage

Retrofit into existing frames

The most common Pane Relief order is a sealed unit replacement into an existing uPVC, aluminium, or timber frame where the original IGU has misted or its perimeter seal has failed. Sash-rebate depth is fixed by the frame — a 44 mm triple unit will not fit a sash designed for 24 mm double. Best-in-class for a 24 mm replacement is 4 mm soft-coat low-E / 16 mm argon (90%) / 4 mm clear, warm-edge spacer, Ug ≈ 1.1 W/m²K, giving whole-window Uw around 1.3–1.4 in a 70 mm uPVC frame — comfortably inside the Part L floor. If the frame accepts 28 mm, 4/20/4 drops Ug to ≈1.0. Triple is rarely feasible as a retrofit; "best double" beats "shoehorned triple". Configure a replacement A-rated unit for retrofit pricing.

New build and full-window replacement

When frame and glass are both replaced, the spec can be optimised holistically. The new-build target is WER A or A+ at Uw ≤ 1.2 W/m²K, hit with a 70 mm uPVC frame (Uf ≈ 1.0) plus 4/16Ar/4 soft-coat low-E. WER A++ needs a timber-aluminium-clad frame (Uf ≈ 1.0–1.2) plus a 4/18Ar/4/18Ar/4 triple-glazed dual low-E unit (Ug ≈ 0.6), giving Uw ≈ 0.8. Thermally-broken aluminium tops out around Uw 1.4 even with triple. For passivhaus retrofit, triple with two soft-coat surfaces at 18 mm argon, in a passivhaus-certified frame, is baseline.

Listed buildings and conservation areas

Heritage trade-offs are the hardest in this category. Approved Document L permits departures from the 1.4 W/m²K limit where compliance "would unreasonably alter the character" of a listed building or building in a conservation area. Three paths: slim-cavity double (4 / 8–12 krypton / 4, Ug ≈ 1.5–1.7) for historic sashes; secondary glazing (hard-coat low-E single pane inside the original sash, combined Uw ≈ 1.4–1.8, fully reversible — often the conservation officer's preference); or vacuum-insulated glass (Pilkington Spacia, NSG FineoVIG; Ug ≈ 0.7–1.1 in 6–8 mm overall). The LPA is the binding decision-maker. See Conservation area glazing.

Standard double vs A-rated double vs triple — like-for-like

The three build-ups below are the most-quoted UK replacement-window thermal tiers. All assume a 70 mm five-chamber uPVC frame (Uf ≈ 1.0 W/m²K); whole-window Uw will shift ±0.1 depending on frame and opening.

Build-up Ug (centre-pane) Uw (whole-window) Typical WER class
Standard double — 4/12Air/4 clear, aluminium spacer (pre-2002 legacy) 2.8 W/m²K 2.8 – 3.0 W/m²K Below G — does not meet Part L
Building Regs minimum — 4/16Ar/4 hard-coat low-E, warm-edge spacer 1.6 W/m²K 1.6 – 1.8 W/m²K C / D — fails 2021 Part L by margin
A-rated double — 4/16Ar(90%)/4 soft-coat low-E, warm-edge spacer 1.1 W/m²K 1.2 – 1.4 W/m²K A (standard) / A+ (premium frame)
Triple-glazed — 4/18Ar/4/18Ar/4 dual soft-coat low-E, warm-edge spacer 0.6 W/m²K 0.8 – 1.0 W/m²K A++ (with quality frame)

The honest trade-off: moving from Building Regs minimum to A-rated double is the highest-leverage thermal upgrade — 8–15% extra cost for a 30–35% heat-loss reduction, payback 4–8 years at current 2026 gas tariffs. Moving from A-rated double to triple adds 25–40% cost for 15–20% further reduction; payback 12–25 years. For most southern-England replacement projects A-rated double is optimum; for new-build, passivhaus, Scottish, and exposed sites, triple is the better answer. Run a thermal estimate.

Standards bodies and regulatory references

This page references the following UK standards bodies, regulators, manufacturers, and trade associations. Their published documents are the authoritative source for specification decisions.

  • British Fenestration Rating Council (BFRC) — operator of the UK Window Energy Rating scheme. Publishes the Energy Index calculation method, A++ to G band labels, and the register of certified products.
  • Approved Document L — Conservation of fuel and power — statutory thermal performance baseline for buildings in England. Sets the Uw ≤ 1.4 W/m²K floor for replacement glazing and limiting fabric values for new dwellings.
  • BSI Group — publisher of BS EN 673 (thermal transmittance calc), BS EN ISO 10077-1/2 (whole-window calc), BS EN ISO 12567 (hot-box test), BS EN 1279 (IGU durability), BS EN 12207 (air permeability).
  • Glass and Glazing Federation (GGF) — UK trade body. Publishes the GGF Glazing Manual and bulletins on energy-rated glazing and Part L compliance routes.
  • FENSA — Fenestration Self-Assessment Scheme. FENSA-registered installation self-certifies compliance with Approved Documents K and L for replacement windows in dwellings.
  • Pilkington (NSG Group) — UK manufacturer of K Glass (hard-coat low-E), Optitherm (soft-coat low-E), Spacia (vacuum-insulated glass), and Suncool (solar-control low-E).
  • Saint-Gobain Building Glass — manufacturer of Planitherm (soft-coat low-E), Planitherm One (premium dual-silver), and Cool-Lite (solar-control). Publishes whole-window Uw modelling tools.
  • Swisspacer — warm-edge spacer manufacturer. Publishes psi-value tables for BS EN ISO 10077-2 whole-window calculations.

Frequently asked questions about energy-rated glass units

What U-value do I need to meet UK Building Regulations?
For replacement windows in an existing dwelling in England, Approved Document L 2021 sets a whole-window U-value (Uw) floor of 1.4 W/m²K, or a BFRC Window Energy Rating of Band B or better. For new dwellings the limiting Uw is 1.2 W/m²K as part of the SAP calculation. Scotland (Section 6) and Wales (Part L) currently set the same 1.4 floor for replacement glazing.
Is A-rated double glazing worth the cost over standard double glazing?
Yes, in almost every case. Moving from a 1.6 W/m²K hard-coat unit to a 1.2 W/m²K A-rated soft-coat / argon / warm-edge unit adds 8–15% to cost and delivers a 30–35% reduction in heat loss. Payback runs 4–8 years at current 2026 gas tariffs. A-rated is also the minimum that comfortably satisfies Part L 2021 — anything below WER B is technically non-compliant.
Do I need triple glazing in the UK?
No, but it pays off for some projects. Triple glazing (typically 4/18Ar/4/18Ar/4 dual soft-coat low-E, Uw ≈ 0.8–1.0 W/m²K) costs 25–40% more than A-rated double for a further 15–20% heat-loss reduction; payback 12–25 years. Strongest case is new-build, passivhaus retrofit, north elevations, Scotland, and exposed coastal/upland sites. For most southern-England replacement projects, A-rated double is optimum.
What is the difference between soft-coat and hard-coat low-E?
Soft-coat (sputtered) low-E is a silver-based vacuum-deposited film, Ug ≈ 1.1 W/m²K in 4/16Ar/4. More efficient but must be sealed inside an IGU because it tarnishes; examples are Pilkington Optitherm and Saint-Gobain Planitherm. Hard-coat (pyrolytic) low-E is a tin-oxide film fused into the glass during float manufacture — Ug ≈ 1.6 W/m²K, more robust, can be toughened or used in secondary glazing. Pilkington K Glass is dominant.
Krypton vs argon — when is the upgrade worth it?
Argon is the BFRC standard at 90% fill, cheap, and gives best centre-pane Ug at a 16 mm cavity. Krypton is denser, matches argon's Ug at a 10–12 mm cavity, and costs 4–8× as much per litre. Upgrade to krypton only for narrow-cavity applications — slim heritage units, vacuum glass, or sash rebates that cannot accept a 16 mm spacer. For a standard 24 mm replacement, argon is the right answer.
What does a warm-edge spacer actually do?
The spacer holds the panes apart and seals the cavity. Legacy aluminium spacers act as a thermal bridge at the unit perimeter — heat escapes through them faster than through the centre of the glass, causing edge condensation. Warm-edge spacers (Swisspacer Ultimate, Edgetech Super Spacer, Thermix TGI) use low-conductivity composites or thermally-broken stainless steel, improving the edge psi-value by around 0.05 W/m·K and lifting the whole-window Uw by approximately 0.1 W/m²K.
What is the BFRC Window Energy Rating scheme?
The BFRC WER scheme combines three measurements into a single Energy Index in kWh/(m²·year): thermal transmittance (Uw), solar heat gain (g-value), and air leakage (L-factor). A typical 4/16Ar/4 soft-coat low-E unit in a 70 mm uPVC frame returns an Index around -3, placing it firmly in WER A. The Index is mapped onto a coloured A++ → G band label on the BFRC certificate.
Can I install A-rated or triple-glazed units in a listed building?
Usually not in standard form. Listed Building Consent is required, and historic sashes lack the rebate depth for modern A-rated (24 mm) or triple units. Workable paths are slim-cavity double (4/8–12 krypton/4, Ug ≈ 1.5–1.7), secondary glazing inside the original sash, or vacuum-insulated glass like Pilkington Spacia (Ug ≈ 0.7 in 6–8 mm overall). Approved Document L permits departures where compliance would unreasonably alter character.
What is the g-value (solar factor) and why does it matter?
The g-value is the proportion of solar radiation passing through the glass (0–1). A standard 4/16Ar/4 soft-coat low-E unit sits at 0.55–0.65 — useful free heat in winter, problematic in summer on south/west elevations of airtight homes. Solar-control low-E (Pilkington Suncool, Saint-Gobain Cool-Lite) pulls g-value to 0.30–0.45 at the cost of slightly lower light transmittance. BS EN 410 is the calculation method.
Does Pane Relief supply energy-rated glass to trade installers?
Yes. Trade accounts get net pricing, NET 30 terms, and bulk discounts on A-rated, A+, and triple-glazed sealed units. Standard A-rated builds (4/16Ar/4 Optitherm or Planitherm with Swisspacer warm-edge) dispatch in 5–7 working days; triple-glazed and bespoke shapes in 7–14 working days. See Trade and bulk glazing for account terms.
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