How long until my sealed unit ships?

Standard double-glazed units take 5–7 working days to make and dispatch. Triple-glazed, toughened and laminated units take 10–14 working days. We email you your delivery day the day before.

What warranty do you offer?

Every sealed unit carries a 10-year guarantee against seal failure (condensation between panes) and structural defects. Our fitting work and coatings (Low-E, self-cleaning, solar) are also guaranteed for 10 years. The guarantee covers the original buyer only and doesn't transfer to a new owner.

Are you FENSA registered?

Yes. Pane Relief is FENSA registered for installation work, installer number 43465. FENSA registration confirms our installations comply with Building Regulations Document L (energy efficiency).

What dimensions do I provide?

Measure the visible glass (not the frame), then add 25mm to the width and 25mm to the height, in millimetres.

Do you deliver UK-wide?

Yes, anywhere on mainland UK. Delivery is free to Bristol (BS) postcodes. Everywhere else on the UK mainland it costs £150 + VAT (£180), with no free-delivery threshold. The largest unit we deliver is 2900mm × 1500mm, with a £15 surcharge on any unit over 2000mm.

What postcodes do you cover for installation?

Bristol, Bath, North Somerset and South Gloucestershire, plus Gloucester and towns in Wiltshire and Somerset. Elsewhere on the UK mainland we supply units for you or your installer to fit.

What payment terms do you offer?

We don't offer 30-day credit terms.

Can I return a sealed unit if I measured wrong?

Made-to-measure sealed units can't be returned unless faulty or damaged. If you measured wrongly, we remake the unit and you pay the same price again. You can change or cancel free of charge until production starts. Please report any damage within 24 hours of delivery.

What's the difference between a sealed unit and replacement glass?

A sealed unit is a complete double-glazed assembly: two panes of glass bonded around a spacer bar with desiccant, with air or (as an upgrade) argon gas between the panes. Replacement glass is a single pane. If your unit is misted, you need a new sealed unit, not just glass.

Are your units BS EN 1279 compliant?

Yes. Every Pane Relief sealed unit is made by our partner factory to BS EN 1279, the European durability standard for insulated glass units. This covers gas concentration retention, edge seal integrity, and moisture penetration.

Yes. Apply for a trade account at panerelief.co.uk/pages/bulk-orders. Trade discounts are 5% at 5+ units, 10% at 20+ and 15% at 50+. We don't offer 30-day credit terms.

How do I measure a sealed unit?

Measure the visible glass face, width and height, in millimetres, then add 25mm to the width and 25mm to the height. That is your order size. Our measuring guide: panerelief.co.uk/pages/measuring-guide

What privacy levels are available in your glass range?

We offer light, medium, and heavy obscuration levels. Light provides basic privacy whilst maintaining clear outlines, medium obscures detail completely, and heavy eliminates all visibility through the glass.

What U-value performance can I expect from privacy sealed units?

Our privacy glass sealed units achieve U-values from 1.1 W/m²K when specified with Low-E coating, argon gas fill, and 20mm warm edge spacer bar configuration.

Can privacy glass be used in external doors and windows?

Yes, privacy glass is ideal for front doors, side panels, and ground floor windows. All units meet BS EN 1279 standards for external use with full weather sealing.

How do I measure for made to measure privacy glass units?

Measure the existing sealed unit directly, not the frame opening. Provide width, height, and thickness measurements in millimetres. Our technical team can verify specifications before manufacture.

Privacy Glass

Name: Pane Relief
Address: 36 Saltmarsh Drive, Bristol, South West England, BS11 0NG, GB
Telephone: 0117 330 3057
Price range: ££
Rating: 4.4

Privacy glass optionsFrosted & textured finishes

Replacement, upgrade and specialist glazing, made to your measurements and delivered across the UK

FENSA Registered BS EN 1279 10-Year Warranty

Trade pricing & bulk orders

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Privacy glass lets natural light flood in while keeping prying eyes out — essential for bathrooms, ground-floor bedrooms and street-facing windows. We offer a range of obscurity levels from lightly frosted to fully opaque, all in double or triple glazed units.

About Privacy Glass

Privacy glass offers varying degrees of obscuration whilst maintaining natural light transmission. Our range includes frosted, sandblasted, and textured patterns in 4mm-6mm thicknesses, perfect for bathrooms, offices, and entrance doors where discretion is essential.

Each sealed unit incorporates Low-E coating and argon gas fill, achieving U-values from 1.1 W/m²K for exceptional thermal performance. Manufactured to BS EN 1279 standards with warm edge spacer bar technology, these units deliver superior energy efficiency whilst providing complete visual privacy.

Pane Relief supplies made to measure privacy glass sealed units with precise cutting tolerances and comprehensive quality guarantee. All orders include delivery across mainland UK (free to Bristol BS postcodes), with expert technical support throughout the specification process.

Frequently Asked Questions

What privacy levels are available in your glass range?

We offer light, medium, and heavy obscuration levels. Light provides basic privacy whilst maintaining clear outlines, medium obscures detail completely, and heavy eliminates all visibility through the glass.
What U-value performance can I expect from privacy sealed units?

Our privacy glass sealed units achieve U-values from 1.1 W/m²K when specified with Low-E coating, argon gas fill, and 20mm warm edge spacer bar configuration.
Can privacy glass be used in external doors and windows?

Yes, privacy glass is ideal for front doors, side panels, and ground floor windows. All units meet BS EN 1279 standards for external use with full weather sealing.
How do I measure for made to measure privacy glass units?

Measure the existing sealed unit directly, not the frame opening. Provide width, height, and thickness measurements in millimetres. Our technical team can verify specifications before manufacture.

Need Help Choosing the Right Glass?

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