Skip to main content
Free Delivery Available
4.3/5 from 27+ reviews

Delivery Information

All sealed units are dispatched via tracked courier in specialist glass packaging. Standard delivery to any UK mainland address within 5-7 working days.
Get Free Quote Now
Tracked Delivery
Specialist Packaging
UK Mainland

Choose the option that works best for your project.

Expert Glazing, Done Right

We're not a national call centre. We're local glaziers who take pride in every job.

Standard Delivery

3-5 working days manufacture plus 1-2 days tracked courier delivery. Available to all UK mainland addresses.

Express Service

Priority manufacturing with dispatch within 48 hours. Subject to glass availability for your specification. Additional charge applies.

Collection Available

Collect from our Bristol factory by appointment. Save the delivery charge and inspect your units before taking them home.

Specialist Packaging

Every unit is packed in purpose-built glass transit packaging with edge protection, foam separators, and double-wall cardboard outers.

Expert Knowledge

Delivery Details

Standard delivery (3-7 working days):

Your sealed units are manufactured to order in our Bristol factory. Standard orders are produced within 3-5 working days and dispatched via tracked courier for delivery within 1-2 working days. You'll receive a tracking number by email once dispatched.

Delivery charges:

Standard delivery to UK mainland addresses is charged at a flat rate based on order size. Orders over £150 qualify for free standard delivery. Scottish Highlands, Islands, Northern Ireland, and Channel Islands may incur a surcharge — this will be shown at checkout.

What to expect on delivery day:

The courier will deliver to your door. Units are heavy (a typical 1m × 1m double glazed unit weighs approximately 20kg), so ensure someone is available to receive the delivery and carry the units to their storage location. The courier cannot carry units inside or upstairs.

Checking your delivery:

Please inspect all units carefully before signing for the delivery. Check for cracks, chips, scratches, and any damage to the sealed unit edges. If you find damage, note it on the delivery paperwork, take photos, and contact us immediately. Damaged units are replaced free of charge.

Storage before fitting:

Store sealed units upright (never flat), in a dry location, protected from direct sunlight. Glass units stored flat can develop stress fractures. Keep the packaging on until you're ready to install.

Despite our specialist packaging, transit damage can occasionally occur. Any units damaged in delivery are replaced immediately at no cost to you. Report damage within 48 hours of delivery with photos for fastest resolution.

Common questions about delivery and collection.

Frequently Asked Questions

Everything you need to know about our double glazing repair and replacement services across the South West.

  • Yes. Once your order is dispatched, we'll email you a tracking number and link. You can track the courier's progress online and receive delivery day notifications.

  • The courier will attempt delivery once. If nobody is home, they'll leave a card with instructions for rearranging delivery. Glass units cannot be left in a safe place due to their weight and fragility — someone must be present to sign.

  • Yes, we deliver to Northern Ireland via specialist glass courier. A surcharge applies due to the sea crossing. The exact charge is shown at checkout based on your postcode and order size.

  • We can provide an estimated delivery window once your units are manufactured. For precise date delivery, choose our express service and we'll coordinate a specific delivery day with you.

Ready to Order?

Get your free, no-obligation quote today. Most quotes delivered within 24 hours.

Request Free Quote Call 0117 330 3057

Prefer to talk? Call us on 0117 330 3057