How long until my sealed unit ships?

Standard sealed units dispatch within 7-14 working days from order confirmation. Custom shapes, oversize units, or specialty glass (acoustic, laminated, self-cleaning) can extend to 14-21 days.

What warranty do you offer?

Every sealed unit carries a 10-year warranty against seal failure (condensation between panes) and structural defects. The warranty is registered to the delivery address and transfers with the property.

Are you FENSA registered?

Yes. Pane Relief is FENSA registered for installation work, installer number 43465. FENSA registration confirms our installations comply with Building Regulations Document L (energy efficiency).

What dimensions do I provide?

Send the exact glass-only dimensions in millimetres - width by height, measured edge-to-edge. Don't include the frame. We provide a measuring guide on the configurator page. If you're unsure, we can attend site to measure (Bristol area only).

Do you deliver UK-wide?

Yes. We dispatch to mainland UK from our Bristol workshop. Delivery is included in the configurator price for standard sizes; oversize or palletised orders may incur a delivery surcharge.

What postcodes do you cover for installation?

Bristol, Bath, Weston-super-Mare, Gloucester, Clevedon, Portishead, Keynsham, Nailsea, Thornbury, Yate, Chippenham, Trowbridge, North Somerset, South Gloucestershire, Chepstow. Installation outside this area requires a quote.

What payment terms do you offer?

Card, bank transfer, or trade NET 30 (after first 3 invoices clear). All orders are paid in full before dispatch unless on a trade account.

Can I return a sealed unit if I measured wrong?

Made-to-measure sealed units are bespoke and non-returnable. Always double-check dimensions before ordering. If we made a manufacturing error (wrong size against your order), we remake free.

What's the difference between a sealed unit and replacement glass?

A sealed unit is a complete double-glazed assembly: two panes of glass bonded around a spacer bar with desiccant and gas fill. Replacement glass is a single pane. If your unit is misted, you need a new sealed unit, not just glass.

Are your units BS EN 1279 compliant?

Yes. Every Pane Relief sealed unit is manufactured to BS EN 1279, the European durability standard for insulated glass units. This covers gas concentration retention, edge seal integrity, and moisture penetration.

Yes. Apply for a trade account at panerelief.co.uk/pages/bulk-orders. Trade accounts get tiered pricing from 10+ units, NET 30 payment terms (after first 3 invoices), and a dedicated account manager.

How do I measure a sealed unit?

Remove the beading (the timber or PVC strips holding the glass in). Measure the visible glass face - width and height - in millimetres. The unit is the glass-only dimension; the frame is separate. Our measuring guide: panerelief.co.uk/pages/calculator-measurement

7 Ingenious Methods to Repair Double Glazing Cracks: Your Ultimate Guide

Shopify API July 10, 2023

Doors Double Glazing Energy Efficiency

7 Ingenious Methods to Repair Double Glazing Cracks: Your Ultimate Guide

When it comes to our homes, every detail matters. One such essential element is the double-glazing of our windows, a vital contributor to our indoor comfort and energy efficiency. Over time, you may notice a crack or two appearing. Fret not. Here are seven ingenious methods to repair double glazing cracks, guaranteed to bring relief and keep your glass panes in top-notch condition.

1. Temporary Crack Patching: The Quick-Fix

In a bind? Pane Relief offers quick, effective solutions to temporarily halt the spread of your double glazing cracks.

First, clean the area with a gentle glass cleaner.
Apply a thick coat of clear nail polish or shellac along the crack.
Allow it to dry fully. This method is a temporary fix until you can arrange for a more permanent solution.

Crack on the glass at a residential house — *Temporary crack patching can provide immediate relief.*

2. Glass Repair Film: Strength in Simplicity

An excellent solution for larger cracks, glass repair film provides both stability and clarity.

Cut a piece of film to match the size of the crack.
Apply it following the manufacturer’s instructions, typically a peel-and-stick process.

Top Tip: The film should extend at least 1 cm beyond the crack in all directions to ensure a firm grip.

Glass repair film can effectively manage larger cracks. Image courtesy: Pane Relief

3. Professional Resin: An Art in Itself

For a professional finish, our resin solution can’t be beat. The process is complex but rewarding:

Clean the glass thoroughly.
Use a UV light to cure the resin into the crack, a process known as 'curing.'
Finally, buff the surface to a high shine.

Resin repairs are often nearly invisible, providing an excellent long-term fix.

4. Windscreen Repair Kits: A Versatile Solution

Originally designed for cars, these kits are an effective solution for double glazing cracks.

They include a special adhesive that's applied to the crack.
After application, the adhesive is cured with UV light, similar to the professional resin technique.

This method is best suited for smaller cracks or chips.

5. Professional Assistance: When in Doubt, Reach Out

Sometimes, the best course of action is to enlist the help of professionals at Pane Relief. Our team has the expertise and the equipment to handle all types of double glazing cracks, providing you with peace of mind.

Pane Relief team, providing expert double glazing repair solutions. Image courtesy: Pane Relief

By following these ingenious methods, you can restore your double glazing to its former glory, ensuring a warm, cosy, and energy-efficient home. Never underestimate the power of well-maintained windows.

Always remember, when it comes to glass, the best repair is prevention. Regular inspection and maintenance can significantly prolong the life of your double glazing.